Privacy Policy & Terms of Use

1. Website Terms of Use & E&O Disclaimer

By accessing and utilizing the Muslow Insurance website (the "Site"), you agree to the following terms. If you do not agree to these terms, please do not use our Site.

No Binding of Coverage

Insurance coverage cannot be bound, altered, amended, or cancelled through this website, via email, voicemail, or text message. Any request to add, delete, or change coverage is not effective until you receive direct, explicit confirmation from a licensed agent at Muslow Insurance.

Informational Purposes Only

The information provided on this Site is for general informational and educational purposes only. It does not constitute legal, tax, or professional insurance advice. Policy coverages, terms, conditions, and exclusions are subject to the actual policy language issued by the carrier. In the event of a discrepancy between this website and your insurance contract, the insurance contract will prevail.

Limitation of Liability

Muslow Insurance strives to keep the information on this website accurate and up-to-date; however, we make no warranties or representations regarding the accuracy, completeness, or timeliness of the content. Muslow Insurance and its employees shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of, or inability to use, this Site.

2. Privacy Policy

Muslow Insurance ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data.

Information We Collect

To provide accurate insurance quotes and effectively service your policies, we may collect the following types of non-public personal information:

• Identifying Information: Name, address, phone number, email address, date of birth, and Social Security Number (when required for quoting).
• Property & Asset Information: Vehicle Identification Numbers (VINs), driving records, property addresses, and home characteristics.
• Financial Information: Payment details (processed securely) and prior insurance history.

How We Use Your Information

We use your information exclusively to:

• Provide accurate insurance quotes and process applications.
• Service your active policies, process renewals, and assist with claims.
• Communicate with you regarding your coverage, billing, or agency updates.

Information Sharing & Third Parties

We do not sell your personal information to third-party data brokers or marketing agencies. We only share your information with:

• Insurance Carriers: We share your data with the specific insurance companies we represent to obtain quotes and bind coverage on your behalf.
• Service Providers: We may use third-party software (such as agency management systems or secure payment processors) that are contractually obligated to keep your data confidential.
• Legal Requirements: We may disclose information if required by law, subpoena, or to comply with state and federal regulations.

3. SMS & Text Messaging Compliance (TCPA)

By providing your mobile phone number via our website forms, you consent to receive text messages from Muslow Insurance regarding your quotes, policy updates, billing reminders, and agency communications. Message and data rates may apply. You may opt-out of receiving text messages at any time by replying "STOP" to any message you receive from us.

4. Data Security

We implement industry-standard physical, electronic, and procedural safeguards to protect your non-public personal information from unauthorized access or disclosure. While we strive to protect your data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Website Tracking

Our website may use standard "cookies" and similar tracking technologies (such as Google Analytics) to improve user experience and analyze site traffic. These tools collect anonymous data such as browser type, operating system, and pages visited. You can choose to disable cookies through your web browser settings.

6. Changes to this Policy

Muslow Insurance reserves the right to update or modify this Privacy Policy and Terms of Use at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the website following any changes signifies your acceptance of those changes.

7. Contact Us

If you have any questions regarding this Privacy Policy, your data, or the Terms of Use, please contact us at:

Muslow Insurance
7607 Fern Avenue, Suite 1104
Shreveport, LA 71105
Phone: (318) 424-7434
Email: dylan@muslowinsurance.com